Facetime why it will not connect

FaceTime Links lets you invite anyone to chat over FaceTime, no matter the make or model of their device. Just send them a meeting link, and the call will open in their web browser so they can join. FaceTime helps us stay connected, but sometimes it can run into issues like unavailable calls, poor connection or sound quality, or a frozen screen. Here are a few of the most common problems and how to fix them, according to our experts:.

This isn't always due to an error on your device; the recipient may be to blame. If they aren't signed in to FaceTime on their phone, iPad, Mac, or iPod touch, they won't see your call attempt. FaceTime may also show up unavailable for these reasons:. Open FaceTime on your device and try another contact, phone number, or email address.

If every attempt appears unavailable, the issue may be on your end. Fix it with these solutions:. Turning it off and back on again can fix more problems than you think. Not only does this help solve bugs and security flaws in your operating system, but it may also add new features and improve your device's performance. Updating is easy to do:. If your device isn't synced with the FaceTime servers, the app won't work. Here's how to adjust as needed:. FaceTime works best over Wi-Fi, but you can use it just as easily with mobile, or cellular, data on your iPhone or iPad.

Once you do this, go back to the home screen and try launching the app now to check if it works. Sometimes, you may be unable to make or receive calls when you are using FaceTime not with Wi-Fi, but with a cellular connection. Why does this happen? Most often, the reason for such failure is just the wrong settings.

Then, find a tab called Use Cellular Data For and make sure that you allow the app to work when you are not connected to Wi-Fi. One more effective method requires you to resetting all network settings. Next, find the Reset section and pick an option that resets only network settings. Wait for the process to be completed, connect to Wi-Fi again and see if FaceTime works now. What if any of these steps help you? In this case, it might be a problem with the device itself. When FaceTime keeps failing, it can be frustrating.

For more FaceTime tutorials, check out our free Tip of the Day. The first thing you should do is restart your device. You may have a poor connection on FaceTime because of your Wi-Fi or cellular connection.

Check that the device you are using has a Wi-Fi or cellular connection; you can check this in the Control Center or at the top of your iPhone screen.

To do this on an iPhone:. If you're interested, we also have a resource to help you learn more about how to set up FaceTime. Sometimes, signing out of FaceTime and then signing back in again can help fix glitches.

Account icon An icon in the shape of a person's head and shoulders. It often indicates a user profile. Log out. Smart Home. Social Media. More Button Icon Circle with three vertical dots. It indicates a way to see more nav menu items inside the site menu by triggering the side menu to open and close. Devon Delfino. If FaceTime is not working on your device, there may be many reasons why, some of which are out of your control. Before troubleshooting, you should check for certain factors, such as whether or not there's a FaceTime outage.

Otherwise, there are several ways you can troubleshoot to get the app back up and running. Visit Insider's Tech Reference library for more stories.